Being a barista is more than just making coffee. It requires a unique set of skills that can be developed through practice and experience. The core barista skills include basic knowledge about coffee, grinding, making espresso, steaming milk, pouring, milk art, manual batch preparation, recipe creation, problem solving, cleaning, hygiene, customer service, communication, flexibility, consistency, friendliness, organization and passion. Organizational skills are essential for baristas to be able to handle high-pressure situations.
Effective communication is also a must-have skill for baristas. They must be able to communicate both verbally and in writing with customers and managers. Baristas must also be able to explain the differences in coffee to customers and communicate their availability to the scheduling manager. Deputy's workforce management solution makes it easy for baristas to communicate effectively with their managers through its news section.
This communication center keeps everyone informed and helps managers comply with legislation such as predictive scheduling laws. Baristas should also have organizational skills to make their work easier. Managers are often looking for baristas who show initiative and can be assigned more responsibilities such as employee scheduling. Excellent customer service is one of the most valuable skills for a barista.
They must be able to handle rude customers and provide all customers with a high level of service. Baristas must remember that their customer service and experience should set their coffee shop apart from the competition. The Coffee Skills program consists of five different modules and an introductory course which covers barista skills, brewing beer, green coffee, roasting and sensory skills. These courses can help baristas learn the skills needed to succeed in their job.
When writing a cover letter for a barista position, it's important to highlight the skills and experiences that make you a good candidate for the position. Selling is a valuable skill for barista jobs because they need to convince customers to buy one more item. Leadership skills can also help baristas become more confident in their work and open up opportunities for them to move up to management positions. To increase the chances of successfully being selected for an interview, candidates must ensure that their barista resume addresses how their skills match the job description. Taking online courses such as those offered by Udemy and Coursera can help baristas learn the skills needed for the job. Try Deputy for free to help your baristas focus on developing their skills instead of worrying about their shift schedules.
