Being a barista requires more than just a love of coffee - it requires excellent customer service skills. To be successful in this role, you need to be able to work independently and as part of a team in a fast-paced environment. You must also have empathy, a strong understanding of the product you are handling, and diligence. Some coffee shops may hire baristas with no experience preparing coffee and other beverages.
However, many companies expect you to have some experience. If the job offer requires any technical skills, be prepared to demonstrate your knowledge. During the interview, the hiring manager might even ask you to prepare a drink on the spot. This is a list of customer service skills for resumes, cover letters, job applications, and interviews. Go through the list and find qualities that you possess to make sure you are the right candidate for a barista position or other customer service position.
If you can find out what skills and experience are required in Starbucks job descriptions, you can tailor your resume with the right skills and experience and increase your chances of getting the interview. During the interview, consider the main skills listed here (and the main skills included in the job offer) and be prepared to give examples of how you have exemplified each. A barista job can provide you with many benefits, such as personal development opportunities. If you take advantage of these opportunities to improve your skills and knowledge whenever possible, you could develop a long and rewarding career in the restaurant and hospitality industry. As a barista, you will gain a wide range of transferable skills, such as communication, teamwork, organization, problem solving, multitasking, reliability, and attention to detail that can be used across many roles and industries.
